Solar Energy – Group Leader Technical Support National

The Group Leader of Technical Support National is a member of the Solar Energy Management Team. Along with other duties, the Group Leader has (3) three major areas of focus: First and most important is Customer Support. The Group Leader is responsible for implementing and maintaining processes that will optimize the Fronius customer’s experience. Second, the Group Leader supervises a large team of technicians. Motivating, training, and growing these technicians knowledge is the responsibility of the Group Leader. Third, is Customer and Service Provider Trainings. The Group Leader should be constantly engaged with customers and service providers; maintaining open channels of communication and being responsive to customer’s needs. The Group Leader along with the Master Trainer, works together to coordinate and create customer training programs for those who uses Fronius products throughout the Solar Energy Industry.

Requirements:

•Minimum 2 years’ technical experience

•Bachelor’s Degree in a hard science from an accredited university

•Possess a valid Passport; ability to travel throughout the U.S. and internationally

•Technical understanding of electronics technology and renewable energy integration

•Strong knowledge of the National Electrical Codes, electrical safety and AC/DC fundamentals

•Training in mechanical and electrical/electronic repair

To see the full job description and apply, visit: https://careers.fronius.com/Jobs/All

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